Connect your controller to the console using a USB cable then press the PlayStation button. Release the Power button after the second beep, which should occur about seven seconds after the first beep. Once the console is fully off, press and hold the Power button on the PS4 front panel until you hear two beeps. While on safe mode, only the most basic features can run so if a glitch occurs in the aspect of the more advanced aspect of the software, updating in this mode may work.įollow the steps below to boot the console to safe mode and update from there: If you still get the Cannot Find the Update File (SU-41350-3. Turn on the PS4 and let’s see what happens. Now, connect the USB storage device to the PS4 and plug in the power cable. Also, plug out the USB storage device for the same period of time.
Just like a regular Windows computer, you can run your PS4 to safe mode and perform a number of things, one of them to update the system. Now, completely turn off the PS4 and unplug its power cable for around 15 seconds. Once you’ve deleted all the notifications, try to manually install the update again. Press the Options button on your controller. Consider deleting your notifications and see if that will work. Some PS4 users have reported that a notification glitch may temporarily block updates from being installed. If there’s no internet connection problem at all but your console still won’t directly download updates from the internet, try doing an offline PS4 update.
Make sure that you deal with wifi issues (if you’re using wireless setup). Do a speed test on it and see if the speed is okay. Below are the solutions that you can try.įirst of all, you want to make sure that your PS4 does not suffer from slow or intermittent connection problems. Our teams are currently working on an Emergency Title Update as soon as possible to correct all impacted players.Fixing PS4 update problems is often easy. We have corrected the root cause, but because affected players are unable to sign in, not all players can get online to get the fix.īelow are some workarounds per platform to address this issue. We have observed an issue where players were getting locked out of signing into Madden NFL 21.
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